Privacy Policy

1. Information We Collect

• Personal Information: Name, phone number, email address, and physical address provided during service requests or inquiries.
• Technical Information: IP address, browser type, and device information when you visit our website.
• Service Details: Information about the services you request or purchase.

2. How We Use Your Information

• To process and fulfill service requests.
• To provide customer support and respond to inquiries.
• To improve our website, services, and customer experience.
• To send updates, offers, or promotional content (only if you opt-in).

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Our business partners to fulfill service requests in your area.
• Authorized third parties, such as payment processors or logistics providers, as necessary to provide our services.
• Law enforcement or regulatory authorities if required by law.

4. Data Security

We take appropriate measures to secure your personal information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience on our website. Cookies help us understand user behavior and improve our website functionality. By using our website, you consent to our use of cookies.

6. Your Rights

• Access, update, or delete your personal information.
• Opt-out of receiving promotional emails or communications.
• Request details about the data we collect and how it is used.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing your information.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. GST and Owner Information

GST Trade Name: Aquagrand

Owner Name: Joseph Mathew

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Address: 221/B, 2nd Floor, Varkey Tower, Kaloor - Kadavanthara Rd, Kathrikadavu, Kaloor, Kochi, Ernakulam, Kerala 682017

Support: +91-8592843555

Email: info@bestroservice.com

Effective Date: Jan 2025

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